Stay informed with Alertable notifications
Alertable is the official public emergency notification system used by North Shore Emergency Management, on behalf of the City of North Vancouver, District of North Vancouver, and District of West Vancouver.
By signing up for Alertable, you will receive timely alerts about emergencies that may affect the North Shore, such as:
- severe weather
- disasters like earthquakes, wildfires, flooding, and hazardous material spills
- other events when there is a threat to life safety
If an evacuation alert or order is issued, you will receive clear instructions through Alertable on what to do and how to stay safe.
In addition to local notifications, you will also receive geographically relevant alerts from sources like:
The Alertable app includes a built-in translation feature that supports 30 languages.
How to sign up
Anyone who lives, works or travels on the North Shore is encouraged to sign up. The Alertable app is free for iOS and Android smartphones. You can also receive alerts by text, email and/or phone (including landlines).
To sign up:
- Use the Sign Up Now section to get started.
- TIP: You can select multiple locations when prompted. We recommend choosing:
- City of North Vancouver
- District of North Vancouver
- District of West Vancouver
How to personalize your settings
Once you’ve downloaded the app, follow the in-app instructions for set up, including choosing your alert preferences.
To change your settings later, open the app and select ‘Settings’ to adjust and personalize alerts and sounds.
Watch a short video that walks you through updating your communication preferences.
Learn more about Alertable
Visit the Alertable website for answers to frequently asked questions, including:
- Why didn’t I receive an alert from the Alertable app?
- Why am I not receiving a sound when an alert arrives?
- How can I test if the Alertable app is working?
If you don’t find the answer you’re looking for in Alertable’s Frequently Asked Questions, please contact Alertable Customer Support for further assistance.