Working together toward a disaster-resilient North Shore


North Shore Wellness and Resilience Centre is now virtual

In response to the events that took place in Lynn Valley Village on March 27,  North Shore Emergency Management (NSEM), with the support of all three North Shore municipalities, and Health Emergency Management British Columbia has set up a virtual Wellness and Resilience Centre.

The centre is a virtual space for the community to access short-term services to support their mental and emotional well-being.

As of Monday April 5, the Wellness and Resilience Centre will offer virtual support only.

Contacting virtual support

  • Call 1-888-686-3022 or email and request a telephone support call
  • Please explain that you are someone who has been affected by the Northshore incident
  • Provide a number where you can be reached

What to expect

  • You will be contacted between the hours of 9am and 5pm
  • Your call or email will be returned in one business day
  • If you cannot be reached, a brief message will be left and a call to you will be made later
  • If you do not want a message left, please state this when you make your request

This is a free and brief telephone call to talk about how you are feeling and ways to help you. The call will be confidential and the team member who speaks with you will not keep notes on your conversation. We will not be keeping a record of your name or contact details.

What: North Shore Virtual Wellness and Resilience Centre
Where: Call 1-888-686-3022 or email and request a telephone support call
When: Your call will be returned within one business day, between the hours of 9am and 5pm

Emergency care and crisis support:

If you are in an urgent situation and need to speak to someone immediately, please call the Crisis Centre at 1-800-784-2433.

If you have questions regarding the virtual North Shore Wellness and Resilience Centre please email

It’s Storm Season!

Autumn can bring extreme weather. High winds and heavy rain can cause power outages, local flooding, and debris flows. Are you storm ready?

  • Have flashlights and batteries ready to go
  • Clear leaves and debris from gutters and storm drains
  • If you live near waterways, stay alert for changing conditions and rising water levels.
  • Have an emergency preparedness kit

As always, think of family, friends, and neighbours that you can help or who can help you during an emergency.

Prepare your home for storm season: BC Hydro

Prepare for severe weather in BC: PreparedBC

Sign up for extreme weather alerts: Environment Canada


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